Frequently Asked Question

Below you’ll find answers to the questions we get asked the most about our services.

Mount Climbing 

One of our core values is to put safety as our highest priority. We will ensure safety measure from all aspects are taken into consideration and any risks that are deemed to be harmful to our clients and crews will not be tolerated.

Category: Mount Climbing

Yes, all of our trips are covered with insurance.

Category: Mount Climbing

We carefully choose our guides and they are all certified by PMGM (Persatuan Malim Gunung Malaysia). Professionals they are!

Category: Mount Climbing

We are a registered Malaysian company that has been around as running and adventure event organizer for 5 years. Our guides and crews are equipped with knowledge and years of experience. We have organized various type of expeditions that is suitable for our clients, locally and internationally.

Category: Mount Climbing

Of course you can! 😉

Category: Mount Climbing

Depend on each expedition, it is advisable to have mountain climbing experience and basic climbing skills for mountains with tougher routes. Most importantly, you need to have good level of health and fitness. We will carefully evaluate and advice each expedition that will suite our clients need.

Category: Mount Climbing

Yes, for each expedition, we will give you a list of essential items as early as 2 weeks prior to departure date, for your preparation.

Category: Mount Climbing

It is important to have yourself equipped with fitness and health for each expedition. We will also include trainings to prep our clients for tougher ranked expeditions.

Category: Mount Climbing

We will keep you updated with important information regarding your expedition via phone/email/social media, to ensure everything goes smoothly as planned.

Category: Mount Climbing

Our package includes meals during the expedition.

Category: Mount Climbing

Worry not! The best part about our service is, we understand your preferences and concerns, hence we will try our best to cater to your needs especially on how to make our customers happy! All you need to do is let us know. We are ready to cater and customize your menus.

Category: Mount Climbing

You may refer to each package listed on our website.

Category: Mount Climbing

Yes you are entitled to receive discount for a group with more than 5 pax per trip.

Category: Mount Climbing

Kindly read our terms and conditions for this matter.

Category: Mount Climbing

Consider yourself in good hands with us! 😉

Category: Mount Climbing

 

Running Event

Yes, you will. Perhaps a fun run is a good start.

Category: Running

Choose your category wisely, that is suitable for your eligibility, ability and current health condition, understand the rules and regulations and encourage your friends to join you. 🙂

Category: Running

Typically, each event will have an official Facebook Page for us to reach and communicate with our runners. We will update all info regarding the event from time to time, when deemed necessary.

Category: Running

Because each event is unique, there will be different methods of registration. Our online registration is the most popular way. We will announce the link once online registration is ready for runners. Manual registrations via counter may also be another option but will only be available for certain events.

Category: Running

According to our general rules and regulations, a refund will not be given to runners who choose to withdraw from participating.

Category: Running

Each event offers different categories.

Category: Running

Depending on the categories available for each event, generally the youngest age allowed to participate is 5 years old. However, parents/guardian consent must be obtained for participants age 18 and below.

Category: Running

Runners will receive official running tee, medal and e-certificate, unless stated otherwise.

Category: Running

Yes, E-Certificate will be available 2 weeks after the event.

Category: Running

The RKC details for each event will be announced once registration is open for runners.

Category: Running

We do provide courier service for participants who are unable to self-collect their race-kits. However, this service may not be available for all running events.

Category: Running

Yes, running route maps for each category and run will be available on the website/Facebook page.

Category: Running

There will be a confirmation email sending to your registered email.

Category: Running
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